Comparison · Conversation Intelligence

Avoma vs Gong vs Fireflies: Which conversation intelligence platform is right for you?

We compared three popular conversation intelligence platforms on depth, breadth, integrations, and real cost. And here's the honest breakdown.

Avoma
vs
Gong
vs
Fireflies
Quick verdictAt a glanceFull comparisonPricingWhich to choose

Quick verdict

Avoma is the pick for mid-market teams that want an all-in-one stack: notes, conversation intelligence, scheduling, and revenue intelligence in one transparent-priced product. Gong wins for larger teams that need the deepest call coaching and deal analytics and have the budget for a premium platform. Fireflies is the cheapest way in, with the most generous free tier and the widest language support. All three transcribe and analyze calls well, so the real choice is breadth versus depth versus price.
Avoma is best for mid-market sales teams that want one all-in-one platform at transparent pricing.
Gong is best for larger teams that need the deepest conversation intelligence and coaching.
Fireflies is best for teams that want affordable CI and the best free tier.
How we compared them
We evaluated all three on conversation intelligence depth, platform breadth, transcription, integrations, ease of use, and total cost, drawing on public documentation, G2 reviews, and vendor demos in June 2026. Avoma and Fireflies publish their pricing; Gong is quote-based, so its figures are market estimates from public sources. We are not affiliated with any of them. New to this category? Start with our guide to the best AI meeting assistants.

Avoma vs Gong vs Fireflies at a glance

AvomaGongFireflies
Best forAll-in-one mid-market sales stackEnterprise coaching & deal intelligenceAffordable CI with the best free tier
Standout strengthFive tools in one (CI, RI, scheduling, lead router)Deepest conversation intelligenceFree unlimited transcription + 69 languages
Starting priceFrom $19/user/mo (annual)Custom; ~$1,200–1,600/user/yrFree; Pro ~$10/user/mo
Free tier14-day trial + free viewer seatsNoneFree unlimited transcription
Key integrations30+ CRM & calendar160+ incl. Salesforce50+ incl. Salesforce, HubSpot
Ease of useSame-day setup, transparent pricingLonger enterprise rolloutSimple, fast to adopt
Our rating4.6 / 54.7 / 54.7 / 5

What are Avoma, Gong, and Fireflies?

Avoma

Avoma is an all-in-one revenue platform that bundles AI meeting notes, conversation intelligence, revenue intelligence, scheduling, and a lead router into one product. It is aimed at mid-market sales teams that want to replace several tools with one at transparent, published pricing.

Gong

Gong is the market-leading revenue intelligence platform, recording and analyzing sales calls and deals against hundreds of signals to surface coaching moments and deal risk. It is known for the depth of its analytics and rep coaching, and is priced for enterprise.

Fireflies

Fireflies.ai is an AI meeting assistant that records, transcribes, and analyzes calls, with conversation intelligence, a generous free tier, and support for 69+ languages. Its "AskFred" AI summarizes and answers across meetings, making it a popular, affordable entry point to CI.

Feature-by-feature comparison

Here is how the three stack up on the things that decide most deals. The winner in each row is shown in purple.
AvomaGongFireflies
Conversation intelligence depthSolid CI, available as an add-onDeepest: 300+ signals and coachingGood CI with AskFred
Platform breadthNotes, CI, RI, scheduling, lead router in oneCI + revenue intelligence, no schedulingNotes + CI, no scheduling
Transcription & languagesAccurate, fewer languagesAccurate, enterprise-gradeStrong accuracy, 69+ languages
Integrations & CRM30+ CRM and calendar160+ incl. Salesforce50+ incl. Salesforce, HubSpot
Pricing transparency & valuePublished; ~15–25% of Gong's costCustom, premium, platform feePublished, cheapest entry

Pricing & value for your team

Avoma and Fireflies publish transparent per-seat pricing; Gong is quote-based with a platform fee and is the most expensive by far. Note that Avoma's conversation and revenue intelligence are paid add-ons on top of the core seat. Prices change often, so confirm on each vendor's site before you buy.
PlanAvomaGongFireflies
Free14-day trial; free viewer seatsNoneFree unlimited transcription
Pro / MidFrom ~$19/user/mo (annual)Custom quote~$10/user/mo (annual)
Business / Top~$24–39/user/mo + CI/RI add-ons (~$29 each)~$1,200–1,600/user/yr + platform fee~$19/user/mo
Value verdictBest all-in-one value for mid-marketBest if you need the deepest CI at scaleBest free tier and cheapest CI

Pros & cons

Avoma

All-in-one: CI, RI, scheduling, lead router

Transparent, published pricing

Same-day setup, no platform fee

CI and RI are paid add-ons

Fewer integrations and less CI depth than Gong

Gong

Deepest conversation intelligence and coaching

160+ integrations

Highest adoption and review volume

Expensive, custom pricing plus platform fee

Overkill and slow to roll out for small teams

Fireflies

Free unlimited transcription

Cheapest paid CI (~$10/user/mo)

69+ languages supported

Lighter analytics than Gong

No scheduling or lead routing

Which should you choose?

Choose Avoma if…

  • You want one platform for notes, CI, scheduling, and pipeline.
  • You are a mid-market team under roughly 100 reps.
  • You want transparent pricing with no platform fees.

Choose Gong if…

  • You need the deepest call coaching and deal intelligence.
  • You have 100+ reps and budget for a premium platform.
  • Structured methodology coaching at scale matters.

Choose Fireflies if…

  • You want affordable conversation intelligence and notes.
  • You need the most generous free tier.
  • You record across many languages.

Can you use all of them together?

Most teams pick one. Some start on Fireflies for free notetaking and later add Gong for coaching, but the feature overlap and stacked cost rarely justify running two. Avoma's whole pitch is the opposite: replace several tools with one, so pairing it with Gong or Fireflies usually defeats the point. Avoma wins for all-in-one value and mid-market teams; Gong dominates if you need the deepest coaching and have the budget; Fireflies is the cheapest way in, with the best free tier. All three transcribe and analyze calls well. The real difference is breadth versus depth versus price.

If none fits, are there are other options available?

Clari & Chorus Enterprise revenue and conversation intelligence. See the comparison →
Otter.ai Simple, accurate notetaking for everyday meetings. See the comparison →
Jiminny Conversation intelligence and coaching at a friendlier price. See our guide →

Frequently asked questions

Is Avoma better than Gong? ⌄
For most mid-market teams, Avoma offers better value: it bundles conversation intelligence, scheduling, and revenue intelligence at roughly 15 to 25 percent of Gong's cost. Gong is better for larger teams that need the deepest coaching and analytics. As a rough cutoff, under 50 reps lean Avoma; over 100 reps with structured coaching, Gong.
Is Fireflies cheaper than Gong and Avoma? ⌄
Yes. Fireflies has a free plan with unlimited transcription and paid plans from about $10 per user per month, making it the cheapest of the three. Avoma starts at about $19 per user per month, with conversation intelligence as a paid add-on, and Gong is custom-priced, typically $1,200 to $1,600 per user per year plus a platform fee.
What is the difference between Avoma and Fireflies? ⌄
Avoma is an all-in-one platform that bundles notes, conversation intelligence, scheduling, and revenue intelligence; Fireflies is a focused notetaker with conversation intelligence and the most generous free tier. Choose Avoma to replace several tools with one, and Fireflies for affordable, lightweight CI.
Which has the best conversation intelligence? ⌄
Gong. It has the deepest call analysis, coaching, and deal intelligence, backed by the largest dataset and more than 6,000 G2 reviews. Avoma and Fireflies offer solid conversation intelligence at a fraction of the price, but Gong leads on depth.
Do Avoma, Gong, and Fireflies integrate with Salesforce and HubSpot? ⌄
Yes, all three connect to major CRMs including Salesforce and HubSpot. Gong has the widest catalog at 160+ integrations, Fireflies offers 50+, and Avoma covers 30+ native integrations plus CRM sync.

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